FAQ PAGE
Do you stock all products listed?
No — many items are sourced on demand. This allows us to provide competitive pricing and flexible options.
How fast can I get a quote?
Most quotes are returned within 24 hours.
Do you offer refurbished equipment?
Yes. We offer new, surplus, and refurbished options depending on availability.
Can you source obsolete or hard-to-find parts?
Yes — this is one of our specialties.
Do you provide pricing online?
For standard products like UPS systems, yes.
For switchgear and large equipment, pricing is typically quote-based.
Do you offer expedited shipping?
Yes — let us know your timeline and we’ll prioritize sourcing and delivery.
What information should I include in a quote request?
- Part number
- Description
- Quantity
- Timeline
- Preferred condition (if known)
Still have questions?
📧 Email us at support@ponspower.com